We focus on custom design and production, including laser-engraved drinkware, glass, metal, apparel, trophies, ornaments, and promotional items. Whether it’s a single custom piece or a larger batch, we handle both design and production in-house.
Yes. Most of what we do is custom. You can provide your own design, or we can help create one for you. Every custom order is made specifically for you.
For most custom orders, we provide a digital proof before production. This ensures everything looks right before we move forward.
Production time depends on the item and order size.
Custom products: Typically a few days to 1–2 weeks
Finished products: Usually ship within 1–3 business days
We’ll always give you a more accurate timeline when you place your order.
Yes. We work with businesses on bulk orders, trade show items, branded merchandise, and corporate gifts. Pricing and turnaround times vary depending on quantity and complexity.
We prefer vector files like SVG, AI, or EPS for best engraving quality.
We can also work with PNG or JPG files, but quality may vary depending on resolution.
Yes. We offer design support to help bring your idea to life. This can range from simple adjustments to fully custom designs.
Custom products are made specifically for you and are not returnable.
If your item arrives damaged or there is an issue with the production, we’ll make it right.
Yes. Finished (non-custom) products can be returned within the return window as long as they are unused and in original condition.
We do our best to match your design as closely as possible. However, engraving results can vary slightly depending on the material (glass, metal, wood, etc.), which can affect how the final product looks.
Yes, we ship across the United States. Shipping times depend on your location and the shipping method selected.
We are based in Charlotte, North Carolina, and handle production in-house.
