A vector file (.ai, .eps, .svg, or a vector .pdf) gives the cleanest result. If all you have is a PNG or a screenshot from your website, send it anyway — we can usually clean it up or recreate it, and we'll tell you upfront if we can't.

Yes, and there's no extra charge for it. Send the names in a spreadsheet and we'll match them to the pieces.

Often, yes — we stock locally rather than ordering blanks in. Send the details and we'll give you a straight answer rather than a maybe.

Yes. Annual recognition programs get easier every year — the second order is usually a two-email process.

For orders of any real size, yes. We'll engrave a single piece so you can hold it before committing to fifty.